Privacy Policy

1. Information We Collect

Information you provide

Depending on how you use Nearchon, we may collect:

• Name, email address, and account credentials
• Age or date of birth where needed for age-appropriate access
• Parent or guardian information where required
• School, tutor, or classroom information
• Subscription and payment information
• Customer support communications
• Feedback, survey responses, and product feedback

Student learning information

Because Nearchon is a learning product, we may collect:

• Handwritten solutions and whiteboard content
• Typed answers and explanations
• Questions attempted
• Steps taken during problem solving
• Mistakes and misconceptions
• Hints requested and level of assistance required
• Concepts mastered or requiring additional practice
• Practice history and assessment results
• Learning progress and personalized recommendations
• Tutor, teacher, or parent feedback

Nearchon uses this information to provide personalized learning and to help students, parents, and authorized educators understand learning progress.

Automatically collected information

We may collect limited technical information such as:

• Device type and operating system
• Browser information
• IP address and approximate location
• Log-in times
• Usage and performance information
• Error logs and diagnostic information

We use this information to operate, secure, maintain, and improve Nearchon.

2. How We Use Information

We may use information to:

• Provide and operate Nearchon.
• Analyze student work and provide step-by-step guidance.
• Identify learning gaps, recurring mistakes, and misconceptions.
• Personalize exercises, hints, and recommendations.
• Generate learning summaries and reports.
• Allow authorized teachers, tutors, or parents to view relevant learning information.
• Provide customer support.
• Process subscriptions and payments.
• Maintain security and prevent fraud or misuse.
• Improve reliability, performance, and educational quality.
• Comply with legal obligations.

We do not use student learning data for behavioral advertising.

We do not sell student personal information.

For school-authorized services involving children’s information, we use the information only for the educational purposes permitted by the applicable agreement and law. COPPA guidance limits school-authorized collection to the educational service and restricts unrelated commercial uses.

3. How Nearchon Uses Student Learning Data

Nearchon is designed around a persistent learning profile.

For example, the system may record that a student repeatedly confuses acceleration with velocity, requests several hints on a particular concept, or successfully solves later variations independently.

This information may be used to:

• Adapt future questions
• Recommend concepts for review
• Adjust difficulty
• Identify recurring misconceptions
• Create progress reports
• Help authorized teachers or parents understand where additional support may be useful

A student’s learning history is used to improve that student’s learning experience and the educational services provided to them.

4. AI and Third-Party Service Providers

Nearchon may use third-party infrastructure and service providers for services such as:

• Cloud hosting
• Authentication
• Database storage
• Handwriting and mathematical recognition
• AI model inference
• Payments
• Analytics
• Email and customer support

These providers may process information only as necessary to provide services to Nearchon and under contractual or technical safeguards appropriate to the service.

Nearchon maintains an internal record describing what student information is sent to each provider, where it is processed, retention periods, and whether provider data may be used for model training.

5. AI Model Training

Nearchon does not sell student data and does not use identifiable student work to train third-party general-purpose AI models.

Where Nearchon uses student-derived information to improve its own educational systems, it uses appropriate safeguards, minimizes identifying information, and obtains any consent or other legal basis required.

For school-provided services, student information is not repurposed for unrelated commercial model training without an appropriate legal basis and authorization.

6. Children’s Privacy

Nearchon is intended primarily for students, including teenagers who may be under 18.

For users under 13 in the United States, Nearchon follows applicable COPPA requirements, including appropriate parental consent where required. The FTC states that covered services generally need parental consent before collecting personal information from children under 13, subject to the applicable educational exceptions.

For school-authorized educational use, a school may in some circumstances provide consent on a parent’s behalf, but the collection must remain within the educational purpose for which the service is provided.

Nearchon may apply age-appropriate onboarding, parental controls, or supervised access depending on the user’s age and the market in which the service is offered.

7. Parents and Student Rights

Depending on applicable law, parents or eligible students may have rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion
• Request information about how data is used
• Withdraw certain permissions
• Request information about third-party disclosures

Under FERPA, parents generally have rights to inspect and review education records and seek correction of inaccurate records; these rights generally transfer to the student at age 18 or upon attendance at a postsecondary institution.

Nearchon will respond to valid privacy requests according to applicable law.

8. Data Retention

We retain information only for as long as reasonably necessary to provide the service, maintain records required by law, resolve disputes, enforce agreements, and meet legitimate operational needs.

Student learning data is not retained indefinitely simply because it may be useful in the future.

When information is no longer required, Nearchon deletes or anonymizes it in accordance with its retention policies.

The FTC specifically emphasizes that children’s information should not be retained longer than reasonably necessary for the purpose for which it was collected.

9. Security

Nearchon uses reasonable technical and organizational safeguards intended to protect information from unauthorized access, alteration, disclosure, or destruction.

These may include:

• Encryption in transit
• Encryption at rest where supported
• Access controls
• Role-based permissions
• Secure authentication
• Logging and monitoring
• Environment and secret management
• Backup and recovery controls
• Vendor security review

No service can guarantee absolute security.

Nearchon maintains an incident-response process for potential breaches and security incidents. Current U.S. education-technology guidance emphasizes security, incident response, and careful handling of student information.

10. Teacher, Tutor, and Parent Access

Where Nearchon supports teacher, tutor, or parent accounts, access to student learning information is limited according to the relationship and authorization established for that account.

For example:

• A student may view their own learning history.
• An authorized parent may view their child’s progress.
• An authorized tutor may view the students assigned to that tutor.
• A teacher or school administrator may access information according to the school’s agreement and applicable law.

Users should not share accounts or credentials.

11. School and Institutional Use

When Nearchon is used by a school, district, or educational institution, additional contractual terms may apply.

School deployments may require agreements addressing:

• FERPA
• COPPA
• Data processing responsibilities
• Data retention and deletion
• Security requirements
• Subprocessors
• Breach notification
• Student and parent rights

The U.S. Department of Education specifically provides guidance for education-technology vendors handling student personally identifiable information.

12. International Users

Nearchon may serve students outside the United States. Depending on the user’s location, additional privacy rights and obligations may apply.

These may include laws relating to:

• Children’s privacy
• Data protection
• Cross-border transfers
• Access and deletion
• Consent
• Data minimization

Nearchon will update its practices as it enters new markets.

13. Cookies and Analytics

Nearchon may use cookies or similar technologies that are necessary for authentication, security, preferences, analytics, and website functionality.

We avoid unnecessary tracking technologies on student-facing learning pages and do not use student learning behavior for targeted advertising.

14. Data Breaches

If Nearchon discovers a security incident involving personal information, we will investigate, contain, and respond according to applicable law and contractual obligations.

Where required, we will notify affected users, parents, schools, or regulators.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will provide appropriate notice and, where required, obtain additional consent.

16. Contact Us

Questions about this Privacy Policy, or a request relating to your information or your child’s information, can be sent to hello@nearchon.com.